At Maple Prime, we strive to provide the best shopping experience possible, ensuring every aspect of your journey with us is smooth and enjoyable. Should you encounter any issues or inconveniences, our dedicated customer support team is here to assist you. Please do not hesitate to reach out to us at support@mapleprime.com for prompt and friendly assistance.
Processing Time: Please allow 1-3 business days for order processing.
Domestic Shipping:
Please note: We are unable to ship to APO/FPO/DPO boxes due to transportation regulations for hazardous items.
International Shipping:
Important: If you contact the carrier to change the address, Maple Prime will not be responsible for any loss, delay, or damage.
Order Cancellations:
Return Policy:
Return Process:
For any questions or assistance, please reach out to our customer support team at support@mapleprime.com. We are here to help!